Terms & Conditions | Damerax Cloud Solutions

Terms & Conditions

Damerax Cloud Solutions - MSME Registration: UDYAM-TS-20-0099138

Hyderabad, Telangana, India

Effective Date: 30th August 2025

Company Overview

Damerax Cloud Solutions ("Company," "We," "Us," or "Our") is an MSME-registered firm (Hyderabad, Telangana), founded by Sujanand Damera. We provide SaaS platforms, custom software, AI-powered agents, cloud solutions, mobile app development, and digital branding for global clients.

Our mission is to "Elevate. Innovate. Dominate" by delivering cutting-edge technology solutions that empower businesses to succeed in the digital landscape.

Acceptance of Terms

By accessing our website, purchasing services, or using our products, you accept these Terms & Conditions. Changes or updates to terms will be posted on our website and are effective immediately.

Continued use of our services after changes constitutes acceptance of the modified terms.

Services

We deliver full-stack SaaS products, custom web/app development, cloud hosting, and tech consulting per signed agreements or published service plans.

Service details, scope, and timelines are defined in written proposals, contracts, or published pricing plans.

Our key services include:

  • Web Design & Development with ADA compliance solutions
  • SaaS Products (Medavana, Boutiques Only)
  • Digital Marketing & SEO
  • Cloud Hosting Services
  • AI Development & AI Receptionist
  • Mobile App Development

All services are subject to Indian law and relevant international standards for cloud software and data protection.

Intellectual Property

Damerax and its licensors retain rights and ownership over all code, documentation, design, intellectual property, and proprietary software unless specifically transferred by written agreement.

User/customer data remains the property of the client; Damerax will not claim ownership of client-provided materials.

We reserve the right to showcase completed work in our portfolio unless otherwise specified in a written agreement.

Client Responsibilities

Clients are responsible for providing accurate data and obtaining rights/licenses for all supplied content, images, or materials.

Clients must maintain confidentiality for any technical/product/business information shared by Damerax.

Clients are responsible for maintaining backups of their data and ensuring the security of their login credentials.

Data Security & Privacy

Damerax follows industry-standard security practices to protect client data on our platforms.

Personal and business data is processed according to our Privacy Policy.

Cloud hosting complies with MSME security guidelines, with data stored securely—location and privacy as per Indian and international regulations.

ADA Compliance: We specialize in creating ADA-compliant websites and provide management and audit certificates, with legal partnerships for assistance to protect clients from accessibility-related lawsuits.

Payment & Billing

Fees and service charges are as per written contracts or published plans.

MSME discounts, Government subsidies, or special payment terms are available as per applicable local or central schemes and agreements.

Payment must be completed as stated in the client agreement; delays may result in interruption of service.

Performance-Based Models: We offer performance-based Google Ads, with no charge if agreed numbers are not achieved.

Service Levels & Support

Damerax provides support and maintenance as per service level agreements (SLA) defined in contracts or publicly available documentation.

Maximum permitted downtime, support hours, and escalation procedures are in accordance with industry norms and MSME guidelines.

We offer free web hosting services as part of our comprehensive solutions for clients.

Limitation of Liability

Damerax is not liable for unforeseen losses, indirect damages, or data loss arising from software, hosting, or third-party integrations.

Clients must back up their data regularly and maintain necessary insurance and risk mitigation.

Our maximum liability is limited to the total amount paid by the client for the service in question.

Cancellation & Termination

Either party may terminate services per contract terms. Pre-paid fees for unused service periods may be refundable according to plan or agreement.

Termination requests must be submitted in writing and will be processed according to the terms outlined in the service agreement.

Compliance & Jurisdiction

Damerax Cloud Solutions complies with MSME guidelines and Indian law.

Disputes shall be resolved under the jurisdiction of courts in Hyderabad, Telangana.

We adhere to all applicable data protection regulations, including the Information Technology Act, 2000.

Contact Us

For legal, business, or support queries contact:

Damerax Cloud Solutions
Email: hello@damerax.com
Website: damerax.com
Headquarters: Hyderabad, Telangana, India

“Damerax Cloud Solutions is a future-focused digital agency, building cutting-edge websites and mobile apps to power businesses worldwide. From sleek web designs to seamless mobile experiences, we create solutions that drive success.”

Services

Website Development

Mobile App Development

E-commerce Solutions

Business Branding

Digital Transformation

Contact

Hyderabad IN, 500085

hello@damerax.com

© 2025 Damerax. All rights reserved. | Elevate. Innovate. Dominate.